CLEVELAND -- Today, the Greater Cleveland Regional Transit Authority (RTA) released video footage, a police report, and a statement regarding a March 29 incident at the West 117th Street Rapid Station.
RTA’s investigation and review of this incident is on-going. While there are some discrepancies as to what actually occurred, it is apparent that this matter could have been handled more appropriately. The Transit Police Officer was justified in asking the customer for proof of payment as part of his fare enforcement duties. However, our review of this incident shows that certain departmental policies and procedures were not followed. The officer involved is currently suspended pending further administrative action. RTA will continue its review of this matter and take required action. Our goal is to ensure that all of our customers are treated appropriately and respectfully.
Jerry Masek, 216-390-9605