Calabrese Testifies Before Congress

RTA's GM Urges Support of Public Transportation to Prevent Future Cuts

RTA General Manager Joe Calabrese testified on Capitol Hill in December, reporting to the House Committee on Transportation and Infrastructure, the status of projects funded by the 2009 American Resource and Recovery Act (ARRA), and to request additional funding for public transportation authorities across the country.

Public transit systems across the nation have already created many jobs through shovel-ready infrastructure projects. At RTA, 113 contracts have been awarded on 16 projects valued at $53.2 million. RTA's major ARRA projects include construction of the Stephanie Tubbs Jones Transit Center and the rehabilitation of both the Puritas and E. 55th Street Red Line Rail Stations.

While the stimulus funds will produce long-term benefits, transit authorities across the country are facing immediate budget challenges. If transit systems had greater flexibility in the use of federal funds, service cuts could be avoided. In 1993, the federal government changed the way it supported public transportation. Today, in most instances, federal funds can only be used for capital projects and the purchase and maintenance of buses and trains, and cannot be used to cover expenses of daily transit service.

Calabrese asked for the reauthorization of the Transportation Bill at the highest level of investment possible, and to provide added flexibility to address the operating needs of transit systems across the nation. He also offered the ability of treating fuel as a capitalized expense as one possible solution in addressing budget shortfalls.

"Fuel costs have a big impact on transit systems both large and small," said Calabrese. "If we had the ability to cover a portion of this large expense with federal funds, we would be better able to close our funding gap."

RTA hopes additional funding can be forthcoming to help address a projected $17 million budget shortfall in 2010. Because the transit authority cannot end a year in a deficit, it has proposed a 12% service cut which will be implemented by the beginning of April 2010.

Grassroots Movement for Transit Funding Grows

Transit funding in America needs to change in order to save jobs and preserve rail and bus service. In November, several organizations came together to champion this message. Policy Matters Ohio, a nonprofit research organization working to broaden the debate about economic policy, along with the American Public Transportation Association, and the Ohio Public Transit Association, are seeking a dedicated funding source for public transit systems in Ohio.

The recession has strained all levels of government. However, much of the needed dollars for transit already exist. On the federal level, funding guidelines could be changed allowing transit systems to use a portion of the dollars they receive for operations. In the State of Ohio, a portion of the money dedicated to roads and bridges could be dedicated to transit. Ohio's constitution, however, requires that all funds obtained in the Motor Fuel Tax be used for highway/road construction. If just a small portion of these funds were made available to transit authorities, cuts could be avoided.

Citizens who believe it's time to change transit funding should go to At this site, you can send a message to your federal and state representatives. Petitions are also being circulated throughout the state. To date, thousands of signatures have been captured. To receive a petition form for your organization contact Beth Castelucci in RTA's Marketing Department at 216.566.5220 or

President and General Manager's Message

Dear Friend of Transit:

In 2009, RTA experienced a perfect storm – the nation's worst recession in decades, double-digit unemployment, and a substantial drop in funding. In response, RTA initiated a number of creative maneuvers to better its position by cutting overhead and indirect expenses, but in the end, was forced to reduce salaries, cut positions, raise fares and cut valued transit services to its customers.

This same storm negatively impacted nearly every segment of our society from coast to coast, especially municipalities and transit agencies that rely on revenues generated from sales taxes, payroll taxes, and property taxes.

For the first time in seven years, there was less demand for RTA services as work related trips, which historically represented over 60% of all RTA destinations, were impacted as unemployment entered into double-digit territory.

In total, RTA's revenues dropped over $25 million in 2009 from reductions in sales tax receipts, passenger fares, and on-going reductions in funding from the State of Ohio. Unfortunately, it is not predicted that any turnaround in the economy will dramatically change this new financial reality for several years.

On a very positive note, the American Resource and Recovery Act (ARRA), designed to stimulate our economy and create jobs, provided a needed boost to RTA's capital program. With the vast majority of the funding designated for "bricks and mortar" projects, RTA was able to move ahead with the groundbreaking of several important construction projects such as the Stephanie Tubbs Jones Transit Center, the Puritas and E. 55th Street Red Line Rail Stations, the design of the Brookpark Red Line Rail Station, and the Clifton Blvd. Transit Enhancement Project.

An amendment to this act later allowed RTA to use a portion of the funding to preserve 57 bus operator positions to the joy of our employees and the customers they serve.

Throughout 2009, RTA once again proved it is an industry leader through programs to enhance the safety and quality of its public transit service with ways to reduce the cost of service delivery. With new ways to buy fuel on the futures market and to better package our electrical usage, nearly $10 million dollars will be saved in 2010 in fuel and utilities purchase alone.

In the area of safety, RTA exceeded its goal in reducing vehicle preventable accidents to an impressive rate of .93 for each 100,000 miles of service.

With enhanced customer service procedures, and a new relationship with Google Transit, RTA handled more phone calls and handled more electronic requests for customer information than during any time in history.

Through an innovative arrangement with NAPA, RTA outsourced a portion of its inventory management program to reduce both parts costs and inventory commitments.

RTA's Commuter Advantage Program grew to new heights and now has over 500 participating companies representing over 11,000 employees, that can purchase their transit passes at a pre-tax discount and are now eligible for several very valuable RTA services like the Guaranteed Ride Home Program.

RTA also ended 2009 with the best customer service rate measure ever achieved.

RTA was once again recognized for its diversity and diversity practices in 2009 by being honored by the Commission of Economic Inclusion for its Board, Senior Management and Workforce minority representation, and for its contracting for supplies and services with minority organizations.

RTA and its customers also celebrated the one year anniversary of the HealthLine, which experienced a nearly 50% increase in ridership, exceeding all expectations. Euclid Avenue was one of the few corridors in the region where economic redevelopment continued at an impressive rate, in spite of the tightening credit markets.

Unfortunately, the contraction of transit systems in Northeast Ohio and throughout United States comes at a time when a growing number of Americans are completely dependent on public transportation. How can we reduce unemployment if many in our communities can't even get to work? What good is universal healthcare if a senior citizen in need of treatment can't get to the clinic? How do we graduate more of our sons and daughters from college if transportation access to the local community colleges is not available? These are important issues that must be addressed.

For RTA, as well as other transit systems in Ohio, an adequate, reliable, and dedicated funding source is needed to stabilize and then grow transit services. How you might ask? By those in government first truly understanding the problem, the benefits in economic growth, and quality of life that will result from adequate funding, and then by the display of leadership and vision to fix the problem as they have in most other states in the nation.

This important cause has now grown beyond one of just transit providers and transit users, but to those interested in controlling sprawl, the redevelopment of our urban core communities, concerned about air quality, and to those who want to reduce our nation's dependence on foreign oil.

The Fund Ohio Transit Now coalition encourages all to reach out to elected officials at, to sign petitions being backed by the American Public Transportation Association and the Ohio Public Transit Association calling for a dedicated transit funding source in Ohio.

Together, we can change how transit is funded and create a truly greener future for everyone.

At RTA we are very proud of what our dedicated and talented employees have accomplished, and we are confident that with the proper tools, we can play an important role in the shaping of a positive future for our region.

Extending the Route to Sustainability

RTA has made sustainability a priority. At the transit authority's main office, everything that can be recycled is, from paper, batteries, and plastic. There are also friendly reminders to turn lights off when you leave, and recycled paper centerpieces encouraging employees to think sustainability at work.

Now, thanks to a $2.26 million grant from the Federal Transit Administration, RTA will be able to retrofit its major facilities to be more energy efficient. RTA was one of 43 transit systems to share $100 million provided through Economic Recovery Act funding. The goal is to support agencies pursuing cutting-edge environmental technologies designed to reduce global warming and increase the number of green jobs, while lessening America's dependence on foreign oil.

Light fixtures, HVAC control systems and roof upgrades will be the focus of the facility energy retrofits. RTA will upgrade a total of eight facilities in all, including Central Rail and Central Bus, its four bus garages, its Paratransit center, and its main office. These facilities were selected because the retrofits will generate the greatest savings. RTA's own internal analysis concluded that more than 60 percent of all facility-related energy usage occurred at these eight facilities.

RTA's route to green technology began more than a decade ago. It started with the conversion to clean-air vehicles. Today, the transit system's bus fleet operates on ultra low-sulfur diesel. The vehicles are also equipped with after-treatment filters that remove 90 percent of all particulate matter from the exhaust. This change has contributed to improved air quality – Northeast Ohio's Ground-Level Ozone Emissions have dropped significantly over the past six years, going from 103 parts per billion (PPB) down to 89 PPB.

Green engineering was also an integral part of the HealthLine design. The 21 hybrid vehicles that operate on the route are powered by clean diesel engines and electric transmissions with 100 kW motors and 600-volt nickel hydride battery packs. This unique power train reduces particulate emissions while dramatically improving fuel efficiency. In addition, the streetscape along the 9.4 mile route was designed to create a healthier environment, with 1,500 trees planted and urban gardens placed at center median stations.

Encouraging cycling is another facet of RTA's green strategy. By the end of 2009 more than 50,000 riders racked their bikes on RTA buses. In May of last year, the transit authority supported Bike to Work Day, providing anyone who got out of their car and onto their bike a free RTA pass. And in the fall, RTA supported the efforts of Cleveland's legal community to reduce its carbon footprint by biking, walking, or taking public transit. Commuters who rely on public transportation to get to and from work, reduce their carbon footprint by 4,800 pounds per year.

The FTA grant will help RTA reduce its carbon footprint. It's anticipated that the transit authority will save more than 6.3 million kWh/year once all the retrofits are complete in 2011. This will lower RTA's energy costs by an estimated $500,000 annually – making it a green movement in more ways than one.

HealthLine Lives Up to Expectations

When the ribbon was cut on the HealthLine in October 2008, there was quite at bit of buzz on how this new line would transform travel along the city's most historic corridor. Despite facing one of the worst economic downturns since the Great Depression, RTA's first bus rapid transit line posted impressive numbers.

Over 4 million people have taken the HealthLine since service began. In comparison to 2008 route #6 bus numbers, the new line realized a nearly 50 percent increase in ridership. The HealthLine also achieved its established travel time, reducing the commute between Downtown and University Circle to just 20 minutes.

According to a marketing survey conducted in July 2009, those who rode the new bus rapid transit line were pleased. The HealthLine approval rating was nearly 90 percent among the 600 survey participants. Riders cited reliability and on-time performance as the top reasons for their high level of satisfaction.

Economically, the HealthLine continues to spur redevelopment despite the recession. More than $3.3 billion in development projects have been completed recently or are under way near the HealthLine, including expansions at the Cleveland Clinic, University Hospitals, The Cleveland Museum of Art, and other major institutions. This development is complemented by the HealthLine streetscape – composed of public art, trees, and urban gardens.

The successful rollout of the HealthLine has also captured attention from transit officials in San Antonio, Milwaukee, Nashville, San Bernadino, and as far as France, Ireland, and Vancouver, British Columbia. And now that RTA has set the bar, it will begin to explore other routes in the region best suited for a BRT system.

TransitStat Produces Significant Cost Savings for RTA

In 2008, RTA implemented a performance management initiative in an effort to reduce expenditures. The initiative, entitled TransitStat, is an adaptation of the New York Police Department's CompStat, which helped the Big Apple monitor and reduce the city's crime rate. Stat-type programs require frequent data gathering, review, and analysis. This continuous review process helps identify problems and accelerates change.

RTA first used TransitStat to study non-operator overtime. This is one of the transit authority's larger variable cost areas. It was believed that overtime could be reduced substantially if operations better monitored actual workload needs. Operations directors were asked to forecast how much overtime they would need for the year. Collectively, the group set a goal of reducing overtime by 30 percent. By year's end, the directors were able to reduce overtime by 47 percent, saving more than $2.3 million in 2008 using the TransitStat process.

With its success in dramatically lowering non-operator overtime, RTA extended the use of TransitStat to manage workers' compensation, electricity consumption, revenue collection, fuel hedging, and other tasks. RTA has since implemented a number of cost-savings changes. In the area of inventory management, the transit authority found that it could save up to nearly $200,000 by outsourcing part replacement part inventory. And after getting the Ohio Law changed, RTA began to purchase fuel through the futures market at significant savings. As a result, it is anticipated that cost of fuel for 2010 will be $8 million less than it was in 2009.

In total, TransitStat has saved RTA nearly $15 million since being implemented. In the future, as RTA works to provide the best possible service with tight financial resources, TransitStat will became an even more invaluable management tool.

Transit Upgrades Made with $50 Million in Stimulus Funding

Several shovel-ready RTA transit projects broke ground in 2009 through funds received from the American Recovery and Reinvestment Act. Chief among them was the Stephanie Tubbs Jones Intermodal Transit Center. This center, located downtown at the corner of East 22 and Prospect, will service more than 500 buses daily. And for riders, it will provide a warm, safe, and first-class waiting environment. The $9.3 million facility is expected to be completed in late 2010.

The 40-year old Puritas/West 150th Station on the Red Line Rapid is also undergoing a much needed makeover. This is one of RTA's most heavily used stations, serving both local residents and interstate commuters. The rehabilitated station will have two entry buildings, a new pedestrian bridge, elevators, an expanded parking lot, landscaping, and other improvements for a total cost of $11.7 million.

On the opposite side of town, the East 55th Street Station is also in the midst of a makeover. It's an important station for RTA, serving all three of the transit authority's rail lines. The new station will offer a single center-loading platform, consolidating the separate track levels for the light and heavy rail service. Construction will be complete in the summer of 2011 at a total cost of $11.5 million.

RTA will also use a portion of the stimulus dollars to continue its Heavy Rail Rehabilitation Program. This project extends the useful life of rail cars used on the Red Line Rapid. Additionally, one of the unique features of the program is apprentice training for rail mechanics.
In total, RTA has 15 projects underway as a result of the $50 million in ARRA funding. To date, 109 contracts have been awarded – 22 percent of the value to Disadvantaged Business Enterprise companies. RTA has also identified five additional shovel-ready capital improvement projects, which have been submitted for consideration.

Big Buses Fill the Bill

Articulated vehicles have found their way to routes other than the HealthLine. In 2009, RTA placed 17 articulated buses into service to address heavy ridership during peak route times. And the decision has paid dividends in both greater customer satisfaction and efficiency.

With a seating capacity of 54 compared to 34 on a standard 40-foot bus, the need for an extra bus to service high passenger volume is eliminated. When you combine standing room, the total capacity is 100 riders. This has made the 60-foot long vehicles an ideal fit for the #22 and #26 bus routes.

The new buses have also scored big points for nimble handling, equipped with a turning radius of 38.6 feet. But even more impressive is how the vehicle is able to deliver savings during a time of tight budget constraints. The larger capacity reduces the number of vehicles and operators needed to service high ridership routes.

"We now look at every possible way to reduce costs," said RTA General Manager Joe Calabrese. "This is a case of how federal funds provided to make a capital purchase is also having a positive impact on operations as well."

CAB in Review

In 1979, RTA created the Citizen Advisory Board (CAB), a voluntary group of 20 citizens who serve as the eyes and ears of riders – advising the transit authority on ways to provide the best possible service to all residents of Northeast Ohio.

Over the years, this group has helped RTA become more accessible to those with disabilities, improve riders' transit experiences, and keep fares and service in balance with the needs of commuters. In 2009, the CAB explored ways to enhance RTA's usability. It also worked with transit police and the transit authority's safety team to review the overall safety and security blueprint for the transit system. And in a year when RTA was facing an $18 million budget shortfall due to lost revenue, the CAB became an advocate for public transit, coordinating with groups such as Policy Matters Ohio to petition for better funding from the state and federal governments.

"Reliable and affordable public transportation is needed now more than ever," said Brad Chase, Chair of the CAB. "Many people in our region are completely dependent on transit to get to work, school, or to get to a doctor's appointment. Reliable and safe transit service helps make this region more competive and provides significant environmental benefits."

Year-End Financial Report

In 2009, RTA faced the most difficult fiscal management challenges in decades. Effects of job losses and reduced spending caused by the recession dramatically reduced revenue and ridership. Through a combination of operating expenditure cuts, a service reduction, fuel surcharge, and a one-time revenue supplement from the American Recovery and Reinvestment Act (ARRA), RTA was able to end the year with a $2.8 million balance.

Sales Tax collections were the lowest since 1999. This is RTA's primary funding source, covering between 60-70 percent of the operating budget. Revenue from the Sales Tax receipts declined by 10.94 percent in 2009 compared to 2008 collections, creating an operating loss of $18.6 million for the transit authority. Unfortunately, this trend is projected to continue in the near term.

Passenger Fare Revenue also fell below budget estimates. After recording six consecutive years of ridership gains, the region's high unemployment rate caused ridership to drop by 14 percent. And with fewer riders, fare revenue ended by $4.6 million below budget. Interest income was down by $.2 million, and funding for Ohio Elderly Fare Assistance from the State of Ohio was cut from $2.1 million to $688,000. Offsetting these losses was $11 million from the American Recovery and Reinvestment Act (ARRA), which was a one-time disbursement from Congress to supplement operating costs. In addition, the $0.25 fuel surcharge began to help raise fare revenue in the fourth quarter. With an $8 million short-term loan, revenue ended the year $10 million under budget projections.

To overcome the revenue shortfalls, RTA aggressively monitored expenditures. The transit authority reduced the non-union staff by 8 percent, enacted a minimum 3 percent wage reduction to the non-union staff, implemented a hiring freeze, lowered expenditures by canceling purchase orders, and postponed the last 2009 pay schedule for the non-union staff into 2010. In addition, RTA reduced inventory parts and purchased transportation costs, and decertified purchase orders from previous years. The elimination of the Community Circulators and some bus routes with the other expenditure reductions saved $1.3 million, allowing total operating expenditures to be $8 million below budget estimates.

Capital Expenditures remained relatively close to budgeted levels as progress was made on the Capital Improvement Plan (CIP). The infusion of $46 million from ARRA helped move a number of capital projects forward.

Financial Indicators provided an overview of RTA's fiscal health. Operating Ratio was 21.8 percent of total operating expenses, dipping slightly lower than budget. Fare Subsidy Per Passenger also did not meet the transit authority's goal of three times the average fare of $0.86 (or $2.58) due to lower revenue.

Operating Reserve was also impacted by the revenue losses. For the 2009 Budget, a one-month reserve equaled $20.5 million. The $2.8 million ending balance was less than 0.1 month reserve. Overhead Cost to Total Cost ended at 12.8 percent, slightly higher than the budget and well below the maximum of 15 percent. The goal for Cost per Hour of Service is to be below the level of inflation. By year's end, it was $115.04, or 1.2 percent under budget, and only 9.1 percent more than last year. RTA's aggressive action to reduce expenditures helped improve its Debt Service Coverage. A mid-year projection of 0.68 was improved to 1.14 through the cuts, which is below the 1.5 minimum and lower than the budgeted level of 1.18. Sales Tax Contribution to Capital was budgeted at 16.6 percent. Due to the decline in revenue from Sales & Use Tax, relative to the increasing financial needs of the transit authority's capital program, the indicator finished the year at 18 percent.

Financial Indicators

General Fund

  2008 Actual 2009 Actual $ Change % Change % of Total
Passenger Fares $ 48,173,966 $ 49,757,803 $ 1,583,117 3.29% 18.81%
Advertising/Concessions 1,591,538 1,197,713 (393,825) (24.74%) 0.45%
Investment Income 825,634 198,200 (627,434) (75.99%) 0.07%
Total Operating Revenue $ 50,591,138 $ 51,152,996 $ 561,858 1.11%  
Sales/Use Tax $ 173,568,817 $ 154,586,220 $ (18,982,597) (10.94%) 58.44%
Grants 976,432 5,453,873 4,477,441 458.55% 2.06%
Other 36,989,173 53,320,632 16,331,459 44.15% 20.16%
Total Non-Operating Revenue $ 211,534,422 $ 213,360,725 $ 1,826,303 0.86% 0.0
Total Revenue $ 262,125,560 $ 264,513,721 $ 2,388,161 0.91% 100%
Labor/Fringe $ 173,016,961 $ 176,631,322 $ 3,614,361 2.09% 65.5%
Materials/Supplies 13,770,197 11,574,565 (2,195,632) (15.94%) 4.29%
Fuel/Utilities 33,011,309 30,216,948 (2,794,361) (8.46%) 11.19%
Services 8,826,260 8,294,280 (531,980) (6.03%) 3.07%
Purchased Transportation 4,142,765 4,586,590 443,825 10.71% 1.70%
Liabilities 5,872,841 6,133,651 260,810 4.44% 2.27%
Other 1,311,777 1,100,282 (211,495) (16.12%) 0.41%
Total Operating Expenditures $ 239,952,110 $ 238,537,640 $ (1,414,471) (0.59%)  
Transfer to Insurance Fund $2,900,000 $ 3,520,000 $ 620,000 21.38% 1.30%
Transfer to Pension Fund 100,000 100,000 0 0% 0.04%
Transfer to Bond Retirement Fund 14,718,950 17,327,062 2,608,112 17.72% 6.42%
Transfer to Capital Improvement Funds 10,100,882 10,550,000 449,118 4.45% 3.91%
Total Non-Operating Expenditures $ 27,819,832 $ 31,497,062 $3,677,230 13.2%  
Total Expenditures $ 267,771,942 $ 270,034,702 $ 2,262,759 0.85% 100%
Revenue/Expenditures $ (5,646,382) $ (5,520,981)      
Balance Jan. 1 $ 14,047,468 $ 8,401,086      
Balance Dec. 31 (Less Reserve Funds) $ 8,401,086 $ 2,880,105      


Capital Fund

  2008 Actual 2009 Actual $ Change % Change % of Total
Federal Capital Grants $ 86,109,609 $ 73,648,082 $ (12,461,527) (14.5%) 60%
State Capital Grants 9,370,685 9,162,154 (208,531) (2.2%) 7%
Local Sources 45,538,441 10,550,000 (34,988,441) (76.8%) 31%
Other 1,837,731 0 (1,837,731) (100.0%) 1%
Investment Income 1,737,653 272,360 (1,465,293) (84.3%) 1%
Total Revenue $ 144,594,119 $ 93,632,596 $ (50,961,523) (32.51%) 100%
RTA Development Fund Projects $ 128,830,215 $ 93,705,234 $ (35,124,981) (27.3%) 95%
RTA Capital Fund Projects 3,634,639 2,276,798 (1,357,841) (37.4%) 3%
Other 472,559 0 (472,559) (100%) 0%
Transfer to Bond Retirement Fund 2,113,000 700,000 (1,413,000) (66.9%) 2%
Total Expenditures $ 135,050,413 $ 96,682,032 $ (38,368,381) (28.4%) 100%
Revenue/Expenditures $ 9.543,706 $ (3,049,436)      
Balance Jan. 1 $ 24,211,812 $ 33,755,518      
Balance Dec. 31 (Less Reserve Funds) $ 33,755,518 $ 30,706,082      


RTA People

Board of Trustees
George F. Dixon, III
Restaurateur; President
Edward J. Kelley
Mayor, City of Cleveland Heights; Vice President
Jesse O. Anderson
President, Disabled Rights Task Force, Inc.
Dennis M. Clough
Mayor, City of Westlake
Bill Cervenik
Mayor, City of Euclid
Valarie J. McCall
Chief of Government Affairs, City of Cleveland
Nick "Sonny" Nardi
Veteran Labor Leader
William W. Patmon, Jr.
Political Consultant & Analyst
Julian A. Rogers
Executive Director, Education Voters of Ohio
Leo Serrano
Executive Director, Office of Institutional Advancement Cleveland Metropolitan School District
Executive Management Team
Joseph A. Calabrese
Chief Executive Officer, General Manager/Secretary-Treasurer
Sheryl King Benford
General Counsel, Deputy General Manager, Legal Affairs
Stephen J. Bitto
Director, Marketing & Communications
Gale Fisk
Executive Director, Office of Management & Budget
Anthony Garofoli
Executive Director, Internal Audit
Bruce Hampton
Deputy General Manager, Human Resources
Loretta Kirk
Deputy General Manager, Finance & Administration
Michael J. Schipper
Deputy General Manager, Engineering & Project Management
Taras G. Szmagala
Executive Director, External Affairs
Michael York
Deputy General Manager, Operations
Citizens Advisory Board
Steve Albro
ADA Chair
Frank Anderson
Johnny Brewington
Rose Carter
Brad Chase
Aldo Filipelli
Marie Fratus
Martin Golob
Ron Jackson
John McGovern
Molly O'Hare
Donna Prease
Vince Reddy
(TIAC Chair)
Mary Vadas Reese
Laura D. Rodriguez
Eugene Thompson
Shari Weir
Andre White
Tony Zajac
George Zeller

RTA Facts

Annual Operating Budget
$246.5 million


49.9 million passenger trips

Service Area
458 square miles
59 municipalities
1.3 million people

Bus Service:
492 vehicles on fixed routes
1,332 shelters
8,557 bus stops
84 routes
17.1 million service miles

Rail Service
2.6 million service miles, estimated

Red Line Rapid Transit
1 route
60 heavy-rail cars
18 stations
19 miles of one-way track

Blue/Green Line Rapid Transit (Includes Waterfront Line)
3 routes
48 light-rail cars
34 stations
18 miles of one-way track

80 vehicles
540,739 passenger trips

Parking Lots
8,800 spaces

Downtown Trolleys
2 routes
11 vehicles

|Bus Rapid Transit (BRT) Service
1 route on Euclid Avenue and Public Square
9.4 miles of bus-only lanes
20 Rapid Transit Vehicles (RTVs)
59 stations and 3 platform stops

RTA-Owned Bridges
85 bridges
1 tunnel

RTAnswerline, 216-621-9500
More than 922,000 calls were received

RTA Web Site,
More than 1.6 million visitors viewed more than 9.5 million pages *

Commuter Advantage program
505 employers
11,261 commuters
$6,300 estimated savings per commuter

* The on-line store sold more than $250,000 of fare media.

Mission Statement

To provide safe, reliable, clean and courteous public transportation.