The Community Connection Line is a direct way for customers to provide their feedback on their bus, rail or Paratransit rider experience by phone, website or QR code.
GCRTA joins the country's largest regional mobile ticketing solution, bringing riders an all-in-one option for in-app trip planning, real-time vehicle tracking, simple fare management, and reduced boarding times.
GCRTA did not observe the holiday in 2021 due to the timing of the holiday being voted in by Congress, and the need to negotiate the holiday with our labor unions (Amalgamated Transit Union, Local 269 and Fraternal Order of Police). We have successfully negotiated with both unions and have included Juneteenth in our list of 2022 observed holidays.
GCRTA will be launching Transit with EZfare, a new way to pay fare media during a noon press event on Wednesday, June 22, 2022, at Public Square.
The program is designed to meet members where they are, whether they already have a comprehensive diversity, equity, and inclusion program in place with a clear focus on racial equity or are just taking their first steps toward that goal.
The RTA Board of Trustees held committee meetings today at 9 a.m., Tuesday, June 14, 2022 in the Board Room of the Authority, 1240 West. 6th Street, Cleveland, OH 44113. All agenda items were moved to the full Board for approval.
COVID-19 vaccinations at Lee Memorial AME Church aboard GCRTA Community Immunity Bus on June 18, 2022, from 11:00 AM to 4:00 PM.
The RTA Board of Trustees held an in-person retreat, Thursday, June 9, 2022 from 9am - 5pm at Tri-C Corporate College Conference Center (East), 4400 Richm
The RTA Board of Trustees met today. All resolutions were adopted. Two committees met before the Board Meeting.
Public Comment
Public comment was received.
Ms. Burney was hired to the GCRTA as Deputy General Counsel in June 2012 and brings over 40 years of experience in private and public sector law. Ms. Burney will begin her new role at GCRTA on July 31, 2022.
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RTA in The Land
Dec 16, 2022
As a strategy to mitigate shortages, retain and invest in employees, GCRTA created a mentor program called “Positive Impact,” an engagement program with full support and collaboration between management and local union leadership.

Dec 15, 2022
Read Plain Dealer/Cleveland.com reporter Kaitlin Durbin’s article from her interview with GCRTA Chief Operating Officer, Dr. Floun’say Caver regarding the railcar replacement program (subscription required).

Dec 13, 2022
Learn more on how GCRTA is planning for future stability and greater accessibility

Nov 18, 2022
Jimmy and crew catch a ride with Greater Cleveland RTA CEO & General Manager India Birdsong Terry and talk about what's coming next for Cleveland's mass transit system.
Nov 16, 2022
Public transportation presents a lifeline for millions of Americans. In Ohio, it was announced public transit agencies across the state would receive millions of dollars as part of the federal government’s Infrastructure and Jobs Act in 2022. Floun’say Caver, Chief Operating Officer for the Greater Cleveland RTA, joined Spectrum News to discuss what plans the system has to use the funds.
